Centers of Excellence
WHAT WE DO
Direct Marketing Strategy
CRM and Database Marketing
List Processing and Data Processing
Creative Design and Copy
Direct Mail Print and Production
Postal Management

RR Donnelley
Response Marketing Services
3075 Highland Parkway
Downers Grove, IL 60515
P 800.722.9001
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RR Donnelley Response Marketing Services has assembled the most comprehensive production and direct mail services platform anywhere in North America and Europe to meet the strategic production and marketing needs of the leading direct marketers on the globe

RMS creates, manages and produces world class direct mail programs. These programs are designed to deliver outstanding financial results to our client. The promise is fulfilled by hosting and supporting our "Centers of Excellence.

  • Direct Marketing Strategy
    Including program analysis, concepting, positioning, targeting, objective setting, offer development, creative direction, project management, copy development, test programs, response analysis and interpretive reports.
  • CRM and Database Marketing
    Such as house file analytics, file appending, customer profiling, list research, modeling, list acquisition and brokerage, dealer registration, and marketing file development.
  • List Processing and Direct Mail Data Processing
    Including list hygiene, conversions, merge purge, selects and postal sorts
  • Creative Design and Copy
    Creative, that leverages proprietary package finishing technologies, feature application, high intensity personalization, customization and data driven versioning.
  • Direct Mail Print & Production
    Production, including lithographic and flexographic print, variable color, multiple web finishing and assembly, high intensity personalization, customization and data driven versioning.
  • Postal Management
    Including valuable, cost reducing sortation and gathering, mail tracking, and nation-wide postal logistics for timed in-home delivery.
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