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RR Donnelley
Response Marketing Services
3075 Highland Parkway
Downers Grove, IL 60515
P 800.722.9001
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The fundamental Customer Benefit at RR Donnelley Response Marketing, is the extensive experience our technical and creative staff have in developing technical innovations for the Personalised Direct Mail Pack. This gives our customers almost unlimited scope with which to plan and implement direct mail campaigns.

To produce mailings we have developed highly innovative and unique production techniques that can give a decisive competitive edge.

Speed-to-Market - 2 Million enveloped Mailings per Day
RR Donnelley Response Marketing have recently made considerable investments into new machines which can produce a relatively simple product from two-webs or more, at an extremely high machine rotation with which our customers can have mailings produced at up to 2 Million enveloped mailings per Day.

Outstanding Outer Mailing Envelopes (OME)
RR Donnelley Response Marketing have come up with techniques for producing OMEs which can significantly increase not only customers reponse rates, but also and even more significantly ROI!
  • RR Donnelley are a pioneer in Personalistation of large volume Direct Mail
  • Monochrome personalisation + Full Colour Personalisation
  • Size, Opening Mechanism, Personalisation Front and Back
  • Paper Selection – RR Donnelley Response Marketing can produce Mailings with different types of paper on Front and back
From Personalisation to Individualisation
At RR Donnelley Response Marketing we are and were one of the great innovators and pioneers behind the development of personalisation techniques for large volume mailings. This is an advantage which keeps our customers loyal because it allows them to make their customers more loyal!

Monochrome personalisation + Full Colour personalisation
Personalisation is powerful … when it is well used. Colour can be a differentiator. One colour (not just black but any PMS) and full colour technology are available.

Individualisation, using digital printing technology
Since 1996, we develop real One-to-One applications where one can combine unlimited texts, images and layouts. There is virtually no limit to the possibilities we offer and the opportunities we can develop with our customers so that they may derive the greatest value out of their customer base.

With this strategy our customers significantly increase their response rates (up to 1100%) and the ROI of their Direct Mail campaigns.

  • Response enhancing features to make your message even more prominent
    • Scratch Surfaces
    • 3D Pop-Ups
    • Perforations
    • Diecuts
    • Address Labels
    • Note Sticks
    • Adhesion of plastic- and paper cards, gimmicks, product samples, sachets
    • Plastic wrapping and Pergamins
    • Varnish Ultra-Violet and Acrylic or even Scent Patches
    • All of our products can be personalised
  • Ink-Jet and Toner Technology
    We offer Scitex imaging technology along with proprietary MICA and MIDAX technology combined with an unmatched experience in programming and personalisation ideas.
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